- A Tourism Tax of MYR 10.00 Nett per room, per night applies to foreign passport holders arriving from 1 January 2023 onwards. This is collected by the hotel on behalf of the government upon check-out, and is not included in your total room cost. All Malaysian Nationals and Permanent Residents are exempted. - Unused services of the tour are non-refundable after tour commences. - Guests need to make payment within 2 days to confirm the itinerary. We accept Bank Transfer, Wise, VISA, Master Card, Union Pay, 支付寶, Apple Pay, Google Pay, GrabPay, Link. - In event of guest's personal factors which result in termination of the diving / snorkeling activity based on safety consideration. For example: physical discomfort, cannot complete confined water, etc. No refund will be given. - If reserved itinerary has been cancelled due to bad weather condition or unforeseen circumstances occurring, itinerary will be rescheduled. - In the event of bad weather condition or unforeseen circumstances occurring which result in cancellation of diving or water activities due to safety or commercial reasons, diving and activities will be rescheduled or partially refund. - In the event of bad weather condition or unforeseen circumstances occurring which result in cancellation of last boat transfer into the island due to safety or commercial reasons, food & lodging cost for the overnight stay in Mantanani island will be arranged and absorbed by the resort. No claims including claims for refund, resulting from such cancellation shall be entertained. - Offer is on prepayment basis, non-transferable and non-refundable. cancellation fee of 100% will apply. - Prices and product availability are subject to change without notice. - These terms and conditions are subject to change without notice. - Travel Box reserve the right to alter routes, timetables and itineraries should conditions beyond. - Travel Box reserve the right to change the aforesaid promotion, benefits, and/or terms.